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Fire & Water - Cleanup & Restoration

We Have The Equipment And Expertise In Olean Water Cleanup

5/19/2022 (Permalink)

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SERVPRO Helps with Unexpected Black Water Cleanup in Olean Home

When it comes to water cleanup, there are three categories of water damage, and each possesses unique requirements for thorough mitigation. Clean water generally is the least problematic in terms of potential contaminants. Gray water (sometimes referred to as "sullage") and black water have the potential to cause more damage because it is difficult to clean and restore porous items (such as carpet and padding, for example) to safe, sanitary standards for use in a home.

SERVPRO received a water cleanup request from an Olean homeowner returning from vacation to water pooled in the kitchen and an overpowering odor. Even though the water emanated from a "clean" source, the supply line into the refrigerator, because it had sat in the house for a minimum of two days, we needed to handle it as a black water level mitigation.

The kitchen and adjacent living room received the impact of the water. Our technicians wore protective clothing and extracted the water using portable pumps. The laminate floor and subfloor in the kitchen were a loss, as was the carpet, and padding in the living room required removal. The water wicked into the sheetrock in several areas. Our technicians performed flood cuts where we measured the highest water intruded into drywall and then removed the damaged wall material about six inches above the waterline. We then dried, sanitized, and got the water loss areas ready for repairs.

Because the homeowner's insurance covered sudden water loss events, our technicians worked closely with the adjuster from the homeowner's insurance company to stay within the restoration budget parameters while still accomplishing a thorough and complete cleanup of the water damage. Our goal is to take as much stress as possible off homeowners. We give detailed reports to both the adjuster and homeowner, so everyone is on the same page for the stage of remediation the property is in, from start to finish.

Contact SERVPRO of Jamestown / Olean at (716) 338-4901 when you need professional water cleanup for your property. Our team is available 24/7 to make your water loss "Like it never even happened."

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